Frequently Asked Questions
Everything you need to know about shopping with us.
What shipping methods are available?
We offer standard, expedited, and overnight shipping via major carriers. Delivery times vary based on your location and the selected shipping method at checkout.
What is your return policy for designer items?
We accept returns on unworn, unwashed items with all original tags attached within 14 days of delivery. Please note that certain high-end luxury items may have specific return restrictions.
How do I ensure I am ordering the correct size?
Each product page includes a detailed size guide. Since we carry international designers, we provide conversions between US, UK, and EU sizing to help you find the perfect fit.
Are the products sold on Hirshleifers authentic?
Yes, we are an authorized retailer for all the brands we carry. Every product is guaranteed 100% authentic and sourced directly from the fashion houses.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and duties are calculated at checkout based on the destination country.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. Please contact our customer service team immediately if you need to make changes, though we cannot guarantee modifications once an order has entered the shipping phase.